Purple Book

Litigation is all around us, and at some point you may encounter threats of legal action against you or subpoenas for documents or court testimony. Do not fret! Remain professional and polite, alert the responsible attending, direct the family to appropriate resources, and follow up with risk management if necessary.


If families indicate that they wish to file a complaint or grievance, they may write or call:

  • UCLA RR Patient Affairs, 310-267-9113
  • NPH UCLA Ombudsperson, 310-267-9092


If you receive specific subpoenas or lawsuits, discuss with your attending, and then contact:

  • UCLA Insurance and Risk Management (IRM) at 310-794-6948
  • And/or reach out to the IRM principal counsel Carrie Recksieck at 310-794-3138